The Hirsch Pediatrics Difference...

One of the things you will observe when you enter Hirsch Pediatrics is that there are no cluttered stacks of paper or piles of patient charts. With the incredibly complex world of medicine and insurance, efficiently managing paperwork without computer technology has become virtually impossible. Paper driven offices are faced with recurrent problems, such as lost or inaccessible patient charts, missing or delayed processing of forms, and inefficient delivery of messages (thus leading to incomplete or delayed medical care).

At Hirsch Pediatrics, we embrace the newest technologies to streamline and improve your child’s care. After an extensive search of the top pediatric electronic medical record (EMR) companies, we have chosen e-ClinicalWorks. It is one of the most respected and highly rated electronic medical record vendors in pediatrics. Through the use of EMR, we are able to simplify common tasks that can be quite arduous in a traditional paper driven practice.

• Contacting the office.
• Scheduling appointments and appointment reminders.
• Filling and refilling medications.
• Completing school or camp forms.
• Requesting copies of medical records.
• Accessing medical information about your child.

A sophisticated web-based “ePatient Portal” will allow families to use a password protected system to securely communicate with the office online and to access private documents or health records.

Understandably, some families may be uncomfortable with this combination of medical care and technology. After all, with so many news reports about compromised information through stolen computers and data breaches, you may wonder how electronic records will ensure the security of your child’s medical information. I understand these concerns and take them very seriously.

However, I strongly believe that the appropriate use of technology will make your information more secure. In a traditional paper driven office with charts filed or sitting in the open, private medical information is too easily accessible to anyone in the office during office hours or after hours.

In a technologically advanced practice, all computers with patient information are protected through multiple layers of passwords. The wireless network is made secure through the most sophisticated data encryption and firewalls. I consistently work to ensure that we are always in full compliance with the rigorous patient privacy rules required by HIPAA. Additionally, the office of Hirsch Pediatrics is protected after-hours with a sophisticated security alarm system.

Finally, in the unanticipated event of a fire, flood, or other damage to the office, your child’s medical information will never be lost. Through a complex and secure system of data back-up, your child’s medical information will be safe and readily accessible.