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The Hirsch Pediatrics FAQ's and Policies...
Appointments
What are your
office hours?
All appointments are scheduled by appointment only:
- Monday-Friday 8:30 AM–5:00 PM.
- Closed for lunch from 12:30 PM - 2:00 PM
We are able to
accommodate all same day sick visit requests that are received by
phone before 3:00 pm. Phone requests for sick visits received
between 3:00 - 4:00 pm will only be scheduled if available. All
phone requests for sick visits after 4:00 pm will be scheduled for
the following morning. Thus, if you think your child needs
a same day appointment, you must call before 3:00 pm to ensure availability.
Note: All appointments
are scheduled by appointment only and at this time we do not have
walk-in office hours. If you think your child needs to be
seen urgently, please contact the office by phone as soon as possible
to secure the next available appointment. Those patients who still
choose to walk in without contacting the office first will be given
the next available appointment later that day. Furthermore, all
walk-in patients that are accommodated may incur an emergency appointment
fee that may not be covered by insurance.
Please click here
for additional contact information and resources if you need to
reach Dr. Hirsch urgently or if your child needs to be seen by a
physician after office hours and it would be unsafe to wait
until the next business day.
Are
you currently accepting new patients?
As of November 2011,
Hirsch Pediatrics is only accepting newborns. At this time
we are not able to accept older children who do not already have
a sibling that is an established patient of Hirsch Pediatrics.
Please note that we are not able to schedule appointments for children
who were previous patients at Hirsch Pediatrics but have switched
care for any reason to another pediatric practice.
We are sorry for any inconvenience
this policy may cause. However, by limiting the overall size
of the practice, Hirsch Pediatrics is committed to ensuring that
we always maintain the family like atmosphere and individualized
care. Please e-mail Dr. Hirsch with any questions on the current
patient policy.

What
if I need an appointment, and Dr. Hirsch is not available?
Dr. Hirsch ensures that his patients receive excellent
care at all times, even when he is not personally available.
In those instances when Dr. Hirsch is out-of-town, we have ensured
that nearby pediatricians are available to answer your questions
and see your child if necessary. Patients will be seen either
in our own office or in a nearby office. If your child needs
an appointment at a nearby office, the staff at Hirsch Pediatrics
will work directly with the office to ensure that your child is
seen promptly.

If
I am pregnant or have just delivered a baby, how do I officially
select and notify Hirsch Pediatrics?
If you deliver at Shady
Grove Adventist Hospital, Dr. Hirsch will be notified by the hospital
shortly after the birth of your baby. He will then see your
baby within 24 hours of birth, typically the morning after the baby
is born. Prior to being discharged from the hospital, Dr. Hirsch
will make arrangements with you when to follow-up at the office.
In the event that Dr. Hirsch is not available at the time of delivery,
Hirsch Pediatrics will have already made arrangements on your behalf
for a covering pediatrician to manage the care while in the hospital.
If your baby is born at
a different hospital such as Holy Cross, Sibley, or Montgomery General,
upon entering the hospital, arrangements will be made for another
pediatrician to look after your baby until he or she is ready to
go home. Prior to going home, please call our office to schedule
your first visit. Please note that if your child is born at another
hospital, it is very important to bring all of your discharge paperwork
to your first visit.
How
do I schedule an appointment?
You may either call our
office during regular hours or leave a message if the office is
closed. Additionally, you may send a request by e-mail.
All phone messages and e-mail requests for sick visit appointments
that are sent after-hours will be responded to between 8:00 AM—9:00
AM the next business day. Messages expressing more urgent needs
will be responded to first, thus allowing your child to be seen
at one of the earliest morning appointments.
We are able to accommodate all same day sick visit requests that
are received by phone before 3:00 pm. Phone requests for sick
visits received between 3:00 - 4:00 pm will only be scheduled if
available. All phone requests for sick visits after 4:00 pm will
be scheduled for the following morning. Thus, if you think
your child needs a same day appointment, you must call before 3:00
pm to ensure availability.
Can
I schedule more than one child for a check-up at the same time?
Yes, Hirsch Pediatrics
is happy to accommodate check-ups for up to 3 children at one visit.
We have found this policy to be especially helpful for families
with twins and an older sibling. Additionally, with our extra
large exam rooms and exciting office design, we have found that
most children are happily occupied during their sibling's check-up.
What
if I have a medical question that does not require an appointment?
At Hirsch Pediatrics,
we pride ourselves on our ability to respond to your phone calls
and e-mails promptly. Urgent messages will be responded to
right away. Because Dr. Hirsch is readily available throughout
the day, our patients do not have a need for specified "call-in"
hours that may be found in larger practices.
NOTE: If you have an urgent medical
question or concern that arises after regular office hours, and
you feel that it would be unsafe to wait until the following day
for medical treatment, please click here.
What
if I am going to be late for my appointment?
If you realize that you
are going to be late for your scheduled appointment, we respectfully
request that you call to alert us. Rather than rushing, we may be
able to offer you an appointment later in the day.
However, if our schedule
is very busy and you arrive more than 5-10 minutes late for an appointment,
out of consideration we will see the next patient(s) first if they
are already present in the office.
If your family has recurring
late arrivals or missed appointments and therefore disrupts our
ability to provide quality and timely care to our other patients,
we will contact you to discuss care alternatives.
What
is a “pre-natal” meeting?
Although most families
will choose their pediatrician based on personal recommendations
from other doctors, friends, and family members, Hirsch Pediatrics
offers a "pre-natal" meeting for expecting parents who
want to learn more about our practice.
During these meetings,
Dr. Hirsch will give you a tour of the office, describe some of
the features of the practice, and answer any questions you may have
about the office.
These interviews are currently
being scheduled every other Wednesday from 4:30 pm - 5:00
pm and space is limited to 5 families per session. Please
call or e-mail the office to reserve your spot in an upcoming session.
How
often will my child need check-ups?
Early in life, especially
before the age of 12 months, children require frequent well-child
exams. At each visit, in addition to a complete physical exam and
review of your child’s growth chart, we will discuss many
issues including your child’s development (gross motor, fine
motor, language, social), feeding and sleep patterns, safety issues,
and what milestones to anticipate prior to your next visit.
The recommended schedule
involves a well-child exam at the following ages:
| Newborn |
Infant |
Child |
Initial evaluation
within 24 hours of birth*
Second evaluation
prior to your child going home
Third evaluation within 1 - 3 days
after leaving the hospital |
2 weeks**
1 month
2 months*
4 months*
6 months*
9 months**
12 months* |
15 months*
18 months*
24 months
yearly thereafter |
* visit usually includes one
or more vaccinations
** visit usually includes a blood test
For those parents that
prefer more frequent follow-up as well as for children with particular
issues or concerns, additional evaluations including those at 3
months, 5 months, 21 months, and 30 months may be scheduled.
Please note: If you have
school or camp forms that need to be completed, your child must
have a well-child exam with Hirsch Pediatrics within 1 year of completing
the forms. This will ensure that the forms are as accurate
and complete as possible. Please note that we are not able to complete
the forms if your child has only had sick visits at the office or
has not had a well-child exam at Hirsch Pediatrics within 1 year
of completing the forms. If you have recently moved or switched
practices and had a recent well-child exam at another practice,
please contact the previous practice to complete the forms.
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